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1.
Basics
Product Overview
Definitions
Bot Architecture
Common Format
Requirements
2.
Getting Started
Creating a Bot in Portal
Creating a BYOB Bot
Creating a bot in CLI
CLI Commands
Troubleshooting CLI
Classic Flow Overview
Importing Sb-Intents (Syncing with Dialogflow)
Importing Sb-Intents (Syncing with Lex)
Web Messenger Installation
Messenger Configuration Options
Monitoring Conversations
Notifications
BaaS Introduction
Copying Bots
3.
Product Features
Avatars
BaaS
Blueprints
BotNet Actions
Bots
Amazon Connect Workers
(Deprecated) Business Intent Workers
Action Flow Workers
Dialogflow Workers
Export intents for a bot
Filter worker configuration
Flow Workers
Lex Workers
Luis Workers
Rasa Workers
ServisBOT ai Workers
Watson Workers
Chat History Server
Classic Flow Library
Goal Node
Link Nodes
Markup Interaction Node
Markup Node
Using Context and Variables in Flow
Using the Intent Detection Node
CMS
References an Asset in CMS
Endpoints
Engagement Adapters
ServisBOT Messenger
Default PII Redaction
Facebook Messenger Adapter
Microsoft Teams Adapter
MS Teams Timeline Elements
Twilio SMS Adapter
Webhook Adapter
Language Support
Metrics and Analytics
NLP Support
Response Dictionary (CMS)
Roles and Permissions
Secrets
Dialogflow Secrets
Microsoft Luis Secrets
Secure Session
Auth Profile
BaaS
Timeline Markup
Hint
Interaction Types
Broadcast
Broadcast with Options
Button Card
Button Prompt
Calendar
Cards
Cards with Video
Clickable Cards
OptionCard
Carousel
Image Only Carousel
Large Carousel, No Options
Large Carousel, Selectable Options
Non-selectable Carousel
Small Carousel
DateTime
DetailView
Dropdown
File Item
File Upload
UploadItem
Generated JSON Object
Lists
Item
List with interactionType
List with preventRetries
MultiSelect List
Vertical List with Icons
Vertical List, No Icons
Vertical Readonly Lists
Map
Secure File Upload
UploadItem
Star Rating Card
Suggestion Prompt
Text Message
Time Select Cards
Virtual Assistant
NLU Engines
Custom NLU Engines
Lex
4.
Bot Tutorials
Enhancing a Dialogflow Agent
YelpBaaS Bot
Filter Page Event Bot
Appointment Bot
5.
Advanced Tutorials
Creating a Virtual Assistant
Using the Intent Detection Node
Use the AWS SDK to store content on Amazon S3
Use the AWS SDK to Translate Bots
Message Encryption
Polyfill
Versioning Bots
6.
Classic Flow Cookbook
Selectable Dates in Calendar
Free Form Input on Dates
Setting Day of the Week Conditions
Setting Time of Day Conditions
Setting Time of Day and Weekday Conditions
User's Timezone
Store Input as Conversation Context
Store Data as User Context
Retrieve User Context
Invoke Lambda Payload
7.
ServisBOT Apps
Transcript Service
License.txt
ServisBOT Documentation
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Product Features
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Timeline Markup
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Carousel
> Non-selectable Carousel
Non-selectable Carousel