If you are having trouble accessing portal or the messenger, it may be because of a strict firewall policy. To unblock this issue, have your IT team add the following URLs to the firewall whitelist.
Servisbot domains used for hosting the messenger and CDN assets
External fonts used by the messenger
Utility used to gather and process messenger metrics for reporting to servisbot
GraphQL Api to create conversations and for sending and receiving messages. Users can create conversations, send messages and listen for new messages in their conversation through subscriptions. The system can also send messages which become associated with a conversation
Provides authentication, authorization, also used to obtain temporary credentials which allow a conversation access to the platform
Storage medium for static assets.