It is possible to integrate a remote managed (BYOB) NLU, also known as bring your own bot, into the ServisBOT Platform. Intent training, definitions and publishing will all be outside of our system and in any of our supported NLP platforms. By connecting your bot to the platform, it will be available for use by any of our engagement adapters such as ServisBOT Messenger.
Connecting a BYOB bot will require 3 steps
In order for ServisBOT to classify utterances using a remote managed NLP, the correct API keys, access tokens or cross account roles need to be configured in our Secrets Vault. Please follow the instructions specific to the NLP you used to build your bot.
Once you have a secret created, we need to create a bot in our platform to connect your NLP to engagement adapter.
Create Newbutton. Alternatively, bots can be created using our cli
Remote Managementin the
After saving this configuration, you will have an empty bot ready to have its NLU added.
In order to use a remotely configured NLP with your bot, you need to add an NLP worker to your bot.
After adding your Worker, you should be able to test your bot with our messenger, using the
Test button at the top of the Bot page.