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  • 1. Basics
    • Bot Architecture
    • Definitions
    • Product Overview
    • Requirements
  • 2. Getting Started
    • BaaS Introduction
    • Classic Flow Overview
    • Copying Bots
    • Creating a bot in CLI
      • CLI Commands
      • Troubleshooting CLI
    • Creating a Bot in Portal
      • Troubleshooting Portal/Messenger
    • Creating a BYOB Bot
    • Importing Sb-Intents (Syncing with Dialogflow)
    • Importing Sb-Intents (Syncing with Lex)
    • Monitoring Conversations
    • Notifications
    • Web Messenger Installation
      • Google Tag Manager Installation
      • Messenger Configuration Options
  • 3. Product Features
    • Alarms
    • Avatars
    • BaaS
      • Async API Connector
      • JSON API Connector
      • Private API Connector
      • Restriction Groups
      • Soap API Connector
    • Blueprints
    • BotNet Actions
    • Bots
      • Action Flow Workers
      • Amazon Connect Workers
      • BYOB Workers
      • Dialogflow CX Workers
      • Dialogflow Workers
      • Edgetier Worker
      • Einstein Workers
      • Export intents for a bot
      • Filter worker configuration
      • Five9 Worker
      • Flow Workers
      • Freshchat Workers
      • Genesys LiveChat Workers
      • Genesys Purecloud Worker
      • Lex Workers
      • LexV2 Workers
      • LLM Worker (Large Language Model)
      • Luis Workers
      • Microsoft Bot Framework
      • ServiceNow Worker
      • ServisBOT ai Workers
      • ServisBOT Connect Worker
      • Watson Workers
      • Wit.ai Workers
    • Built-in Metrics
      • Goals
      • Transactions
    • Chat History Server
    • Classic Flow Library
      • Api Connector Node
      • Goal Node
      • Interaction Node
      • Link Nodes
      • Markup Interaction Node
      • Markup Node
      • Policy Node
      • SendEmail Node
      • Using Context and Variables in Flow
      • Using the Intent Detection Node
      • Wait Node
    • CMS
      • References an Asset in CMS
    • Context Store
    • CRM
    • Cross Domain Feature
    • Endpoints
    • Engagement Adapters
      • Audiocodes
      • Facebook Messenger Adapter
      • Microsoft Teams Adapter
        • MS Teams Timeline Elements
      • ServisBOT Messenger
        • Messenger Redaction
      • Twilio SMS Adapter
      • Twilio Voice
      • Twilio WhatsApp Adapter
      • Webhook Adapter
    • Enhanced Bot
      • Enhanced Bot Endpoint Method
    • Enhanced Messenger
      • Enhanced Messenger Migration
    • Entities
    • Handlers
    • Intents
      • Common Format
      • Utterance Generation with ChatGPT
    • Language Support
    • Metrics
      • Configuring KPI Metrics
      • Usage Metrics
    • Multi-domain Conversations
    • NLP Support
    • Package and Send
      • Email Templates
    • Pathways
    • Policies
    • Projects
    • Remote Conversation Eventing
    • Roles and Permissions
    • Secrets
      • Dialogflow Secrets
      • Microsoft Luis Secrets
    • Secure Input
    • Secure Session
      • Auth Profile
      • BaaS Secure Session
    • ServisBOT Forms
    • Single Sign On (SSO)
    • Timeline Markup
      • Broadcast
        • Broadcast with Options
      • Button Card
      • Button Prompt
      • Calendar
      • Cards
        • Cards with Video
        • Clickable Cards
        • OptionCard
      • Carousel
        • Image Only Carousel
        • Large Carousel, No Options
        • Large Carousel, Selectable Options
        • Non-selectable Carousel
        • Small Carousel
      • DateTime
      • DetailView
      • Dropdown
      • Feedback
        • Feedback
      • File Item
        • File Upload
      • Hint
      • Interaction Types
      • Lists
        • Item
        • Vertical Readonly Lists
      • Map
      • Secure File Upload
        • UploadItem
      • Star Rating Card
      • Suggestion Prompt
      • Text Message
      • Time Select Cards
    • Virtual Assistant
      • NLU Engines
        • Custom NLU Engines
        • Lex
  • 4. Video Tutorials
    • Building Your First Bot
    • Building Your First VA
    • Creating a BYOB Dialogflow Bot
    • Creating a Dialogflow Secret
    • Creating a Lex Bot
    • Creating a New Endpoint
    • Creating an Action Flow
    • Creating AWS Cross Account Roles using the CLI
    • Customizing Your Messenger
    • Doing a Lift and Shift
    • Fulfillment
    • Getting Started with CMS
    • Host Notifications
    • Importing and Exporting Intents by CSV using the CLI
    • Intro to BaaS
    • Intro to Portal
    • Intro to the CLI
    • Managing Your VA
    • Multibot Orchestration
    • Multilingual CMS
    • Timeline Markup
    • Training NLP Bots with Classification Reports
    • Using Analytics and Goals
  • 5. Bot Tutorials
    • Enhancing a Dialogflow Agent
    • Filter Page Event Bot
    • Yelp Api Connector Bot
  • 6. Advanced Tutorials
    • Creating a Virtual Assistant
    • Polyfill
    • Tables used in ServisBOT Flow
    • Transfer a Conversation from One Engagement Adapter to Another
    • Use the AWS SDK to store content on Amazon S3
    • Use the AWS SDK to Translate Bots
    • Using the Intent Detection Node
    • Versioning Bots
  • 7. Classic Flow Cookbook
    • Free Form Input on Dates
    • Invoke Lambda Payload
    • Retrieve User Context
    • Selectable Dates in Calendar
    • Setting Day of the Week Conditions
    • Setting Time of Day and Weekday Conditions
    • Setting Time of Day Conditions
    • Store Data as User Context
    • Store Input as Conversation Context
    • User's Timezone
  • 8. ServisBOT Apps
    • Transcript Service
  • Security
    • Content Security Policy (CSP)
    • Terms of Service
  • License.txt
ServisBOT Documentation > Getting Started

Section 2

Getting Started

After familiarizing yourself with the basics, start building some basic bots and get some hands-on experience with our platform.

  • BaaS Introduction
  • Classic Flow Overview
  • Copying Bots
  • Creating a bot in CLI
  • Creating a Bot in Portal
  • Creating a BYOB Bot
  • Importing Sb-Intents (Syncing with Dialogflow)
  • Importing Sb-Intents (Syncing with Lex)
  • Monitoring Conversations
  • Notifications
  • Web Messenger Installation