Blueprints

Blueprints are the starting point for most bot experiences. Much of the ServisBOT definitions and settings are already taken care of so that you can get into the system and start playing with a bot. In the case of blueprints that integrate with external services, you will have limited ability to modify the bot experience if you use the default settings. Getting more advanced will required you get your hands dirty with the CLI or create bots in Dialogflow/Lex.

Classic Flow Bot

The message is routed to a Classic Flow. Illustrates flow-based conversation techniques.

AWS Lex Bot

A bot capable of replying to queries configured in AWS Lex.

Dialogflow Bot

A bot capable of replying to queries configured in Dialogflow.

Business intent

A bot capable of handling advance intents using ServisBOT Technology

Lex + Classic Flow Bot

Performs intent detection with Lex. If a match is found, the Lex response is sent onwards. Otherwise, the message routes to a Classic Flow.

Dialogflow + Classic Flow Bot

Performs intent detection with Dialogflow. If a match is found, the Dialogflow response is sent onwards. Otherwise, the message routes to a Classic Flow.

Rosetta Stone

Performs language detection and translation within flow via BaaS calls.