Bot Architecture

Bot Architecture

ServisBOT allows for bot builders to weave all of our these components into an omnichannel experience. You might simply need a front end for an existing bot to get started, but adding in our API connectors gives you access to data, and making use of our timeline markup powers up your conversations with ritch media.

Examples

graph LR; A[Mobile App Endpoint] --> D(Virtual Assistant) B[Web Endpoint] --> D(Virtual Assistant) C[SMS Endpoint] --> E(Outbound Bot) D --> F(Onboarding Bot) D --> L(Account Bot) E --> H(SMS Service BaaS) F --> G(Classic Flow Worker) F --> J(DialogFlow NLP Worker) G --> I(Salesforce BaaS) F --> K(Business Intent Worker) L --> M(Business Intent Worker)