Response Dictionary (CMS)

Using the ServisBOT response dictionary, it is possible to manage rich media for your bot responses.

This feature has been deprecated and will be removed by March 2020

Video

  • Go to the “Response Dictionary” part of portal
  • Select the “Add New” button found in the top right-hand corner of this page
  • Give this item a suitable name such as “Introduction Video”
  • Select the dropdown menu and click “Link”
  • In this text input field, paste in the URL of the video you wish to use, such as a YouTube video URL
  • Select the “Save” button
  • Back in the list of items for Response Dictionary, you must select “Publish” in order to publish this new item
  • In your Node-Red flow, select the “Intent Execution” node. Double click and from the dropdown list, select the item you had just created in Response Dictionary.
  • Select “Done” and “Deploy” in designer and test this in messenger.

Image

  • Go to the “Response Dictionary” part of portal.
  • Select the “Add New” button found in the top right-hand corner of this page.
  • Give this item a suitable name such as “Welcome Image”.
  • Select the dropdown menu and click “Attachment”
  • Select the “Choose File” button that appears and choose an image from your device.
  • Select the “Save” button.
  • Back in the list of items for Response Dictionary, you must select “Publish” in order to publish this new item.
  • In your Node-Red flow, select the “Intent Execution” node. Double click and from the dropdown list, select the item you had just created in Response Dictionary.
  • Select “Done” and “Deploy” in designer and test this in messenger.